FAQ

Table of Contents

General

What is Jaya11 Casino?

Jaya11 Casino is an online casino that provides a wide selection of casino games, including slots, table games, and live dealer games. It offers a secure and fair gaming environment, allowing players to enjoy their favorite casino games from the comfort of their own homes.

Is Jaya11 Casino a licensed casino?

Yes, Jaya11 Casino is a fully licensed and regulated online casino. It operates under a valid gambling license, ensuring that all its games are fair and the platform is safe for players.

What is the minimum age to play at Jaya11 Casino?

The minimum age to play at Jaya11 Casino is 18 years old. Players must be of legal age in their jurisdiction to sign up and play on the platform.

What currencies are accepted at Jaya11 Casino?

Jaya11 Casino accepts BDT (Bangladeshi taka) only.

What are the deposit and withdrawal methods at Jaya11 Casino?

Jaya11 Casino offers a variety of deposit and withdrawal methods to make transactions convenient for its players. Some of the common methods include bank transfers, credit/debit cards, e-wallets such as Neteller and Skrill, and cryptocurrency options like Bitcoin.

What are the withdrawal limits at Jaya11 Casino?

Jaya11 Casino has set withdrawal limits to ensure a smooth payout process. The specific limit is around 118,000 BDT.

How long does it take to withdraw money from Jaya11 Casino?

The withdrawal process at Jaya11 Casino varies depending on several factors, such as the chosen withdrawal method and the player’s account verification status. Once a withdrawal request is approved, e-wallet withdrawals usually take 24-48 hours, while bank transfers may take 3-5 business days.

Games

What games does Jaya11 Casino offer?

Jaya11 Casino offers a diverse range of casino games to cater to different player preferences. Some of the popular game categories include slots, blackjack, roulette, baccarat, poker, and live dealer games. Players can explore the extensive game library to find their favorite titles.

What is the minimum bet on each game?

The minimum bet on each game at Jaya11 Casino differs depending on the specific game and its rules but it generally starts at 1,180 BDT.

What is the maximum bet on each game?

The maximum bet on each game at Jaya11 Casino varies depending on the specific game and its rules. Different games have different maximum bet limits to accommodate both casual players and high rollers but the range is around 118,000 – 150,000 BDT.

What is the RTP (Return to Player) percentage for each game?

The RTP percentage for each game at Jaya11 Casino is determined by the game provider and may vary across different titles. RTP represents the theoretical return a player can expect from a game over an extended period. Players can generally find the RTP percentage displayed within the game’s information section.

What is the house edge for each game?

The house edge for each game at Jaya11 Casino varies depending on the specific game and its rules. The house edge is the statistical advantage that the casino holds in a particular game over the players. Players can refer to the game’s information section to find more details about the specific house edge for each game.

How do I play each game?

Instructions on how to play each game at Jaya11 Casino can be found within the game interface or in the game’s information section. Generally, players need to place bets, make decisions based on the game’s rules, and wait for the outcome to determine whether they win or lose.

Can I play for free before I play for real money?

Yes, Jaya11 Casino offers a demo or practice mode for most of its games, allowing players to try them out for free before playing with real money. The demo mode is an excellent opportunity for players to get familiar with the game mechanics, features, and rules without risking their own funds.

Bonuses and Promotions

What bonuses and promotions does Jaya11 Casino offer?

Jaya11 Casino provides various bonuses and promotions to enhance the gaming experience for its players. These may include welcome bonuses, deposit bonuses, free spins, cashback offers, and loyalty rewards. Players are encouraged to visit the promotions page on the Jaya11 Casino website to stay updated on the latest offers.

How do I claim a bonus?

To claim a bonus at Jaya11 Casino, players need to follow the specified instructions outlined in the bonus terms and conditions. Generally, players may need to make a qualifying deposit, enter a bonus code, or opt-in to the promotion. It is essential to carefully read the bonus requirements to ensure eligibility and a smooth bonus claiming process.

What are the terms and conditions for each bonus?

Each bonus at Jaya11 Casino comes with its own specific terms and conditions. These conditions outline the wagering requirements, eligible games, maximum bet limits, and other important details related to the bonus. Players should thoroughly read and understand the bonus terms and conditions to make the most of the offers.

What are the wagering requirements for each bonus?

Wagering requirements determine the number of times players need to wager their bonus funds or winnings before they can be withdrawn. The specific wagering requirements for each bonus at Jaya11 Casino can be found in the bonus terms and conditions. It is crucial for players to fulfill these requirements within the specified timeframe to make a successful withdrawal.

Can I withdraw my bonus winnings?

Yes, players can withdraw their bonus winnings at Jaya11 Casino, provided they have met the wagering requirements and fulfilled any other specified conditions mentioned in the bonus terms and conditions. It is important to note that the withdrawal process for bonus winnings may have certain limitations or additional verification requirements.

Responsible Gambling

What is responsible gambling?

Responsible gambling is a set of guidelines and practices aimed at ensuring that gambling remains an enjoyable and safe activity. Jaya11 Casino promotes responsible gambling by providing various tools and resources to help players control their gambling habits. These include setting deposit limits, self-exclusion options, and access to responsible gambling support organizations.

What tools does Krikya casino offer to help me gamble responsibly?

Krikya typically offer tools such as self-exclusion, deposit limits, and time-out features to help users gamble responsibly.

How do I set deposit limits?

The deposit limit can be set in the Account page of the player under ‘Deposit’ section.

How do I self-exclude from Krikya casino?

You can activate the option by clicking ‘Responsible Gambling’ in the Account page, and tap ‘Self-exclude’ tab.

Where can I get help with gambling addiction?

You can seek help for gambling addiction through organizations like the Bangladesh Rehabilitation and Assistance Center for Addicts (BARACA) or consult with a mental health professional or counselor for support and guidance.